you buy a car from Cars 4 Sale you will have the option
of having the additional assurance policy Auto Protect
Assist. For an additional premium, you will be entitled
to the following Auto Protect Assist services.
PRICE ON APPLICATION
Auto Protect Assist is only applicable if the additional
premium has been paid. See proposal form for details. You
Auto Protect Assist cover protects you when you're driving
your car in all sorts of eventualities, whether you've
run out of fuel, lost your keys, had a puncture, or run
into more serious trouble including if you've had an accident.
Whatever the reason for an interruption to your journey,
help is just a phone call away.
- UK emergency Assistance Cover
If you chose the auto Protect Assist membership option,
and You have paid the extra premium (see the Proposal
Form for details), You will be entitled to the following
Auto Protect Assist services, following a Breakdown as
an electrical or mechanical failure within the UK, which
immediately renders the Vehicle immobilised.
is a dynamic emergency assistance service designed by
experts to suit You. Auto Protect Assist administered
on Our behalf by Call Assist, operates a 24 hours, 365
days-a-year service for You, to telephone should Your
Vehicle experience a Breakdown.
Call Assist Rescue controllers are trained to the highest
degree and are backed by the latest computer technology
and mapping facilities together with a fully trained
network of Recovery Operators throughout the United Kingdom.
TO DO IF YOU BREAKDOWN
Vehicle suffers a Breakdown please call the 24
hour Control Centre on:
0870 7666 151 (UK only)
If You are unable to make a connection, please use 01206
(These telephone numbers are strictly for rescue purposes
only) The Rescue controller will assist You professionally,
sympathetically and deal with Your request quickly.
Please have the following information ready to give to
the Rescue Controller, who will use this to validate Your policy.
You are an Auto Protect customer.
2. Your return telephone number with area code.
3. Your policy type and number and Your
4. The precise location of Your
Vehicle (or as accurately
as You are able in the circumstances)
5. What seems to be the problem (for example, if You have
a puncture tell the Controller Your tyre size).
The Rescue Controller will take Your details and ask You to remain by the telephone You are calling from. Once arrangements
have been made they will telephone to advise who will be
coming out to You and how long they are expected to take.
you will then be asked to return to Your Vehicle.
Please remember to guard Your safety at all times but
remain with or nearby Your Vehicle until the Recovery Operator
arrives. Once the Operator arrives at the scene please
be guided by his-her safety advice.
If the Police are present please advise them that You have contacted Your recovery service or give them the telephone
number to cal on Your behalf.
Details of Your
auto Protect Assist policy may not reach
the Call Assist by the time assistance is required. In
this unlikely even, they will always assist customer, but
before cover can be validated, they will ask the driver
to provide their credit card details. When confirmation
of cover has been received, the credit t card details will
be destroyed immediately. If breakdown cover is not valid,
payment for the service will be deducted from the credit
card. please contact the supplying Dealer if You have any
questions concerning this procedure.
What your cover Includes
One free telephone call will bring help at the roadside
if You Breakdown or Your Vehicle is immobilised. Auto
Protect Assist will provide a fast dependable service to get You
if Your Vehicle cannot be repaired at the roadside we
will take Your Vehicle to the nearest authorised Dealer
or if not possible to the destination of Your choice.
You can rely on Auto
Protect assist to attend a Breakdown
at Your home or work to get You going again. Should this
not be possible Your Vehicle will be taken to an Authorised
Note: The full terms and conditions of Your policy
will be sent to You within the next 28 days.